Cookie policy

At Leanova Academy, transparency matters. We use cookies only to provide you with the best possible learning experience — such as keeping you signed in, remembering your language preferences, and helping us improve our platform through secure analytics.

As an ACMP® Qualified Education Provider (QEP™), Leanova Academy is a trusted and reliable organization that follows international standards of ethics and professionalism. We do not sell, trade, or misuse your data. Cookies on our site are limited to trusted services — LearnWorlds for course delivery, Stripe and PayPal for secure payments, and Quaderno for compliant invoicing. Each of these providers applies industry-leading security and data protection practices, so you can be confident that your online learning journey is safe, transparent, and fully under your control.

This website www.leanovaacademy.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.

2. Information About Us

Our Site is owned and operated by Company name or person(s).
  • Registered address: 1708 rue Roussillon Lévis, QC, Canada G6Y 0N6
  • Email address: contact@leanovaacademy.com

3. How Does Our Site Use Cookies?

  • 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
  • 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
  • 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
  • 3.3.1 Strictly Necessary Cookies
    A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions.
  • 3.3.2 Functionality Cookies
    Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
  • 3.3.3 Analytics Cookies
    It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
  • 3.3.4 Marketing/Targeting Cookies
    It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
  • 3.3.5 Third Party Cookies
    Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
  • 3.3.6 Persistent Cookies
    Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
  • 3.3.7 Session Cookies
    Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
  • 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
  • 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
  • 3.6 For more specific details of the Cookies that We use, please refer to the table below.

4. What Cookies Does Our Site Use?

  • 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Preserves User Login information and states Yes When you close your browser
DPSettings Preserves the user's Cookie policy preferences Yes 12 days
slim_session Preserves User Login information and states Yes 2.5 days
affiliate Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. No Depends on your affiliate cookie settings
  • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie Provider Purpose Expires
__stripe_sid checkout.stripe.com Used to process payments for our website. 30 minutes
__stripe_mid checkout.stripe.com Used to distinguish users. 1 year
cid checkout.stripe.com Used to process payments for our website. 3 months
vuid vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 3 years
player player.vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
cf_clearance www.cloudflare.com Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. 4 hours
  • 4.3 Our Site uses analytics services provided by third parties such as Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.

4.4 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies; however, allowing them helps us improve our services and optimize your experience on Our Site.

4.5 The analytics services used by Our Site may include the following Cookies:
_ga: Used to distinguish users – Expires in 2 years
_gid: Used to distinguish users – Expires in 24 hours
_gat: Used to throttle request rate – Expires after 1 minute
Google Analytics
Name of Cookie Provider Purpose Expires
_ga www.leanovaacademy.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat www.leanovaacademy.com Google Analytics: Used by Google Analytics to throttle the request rate. When you close your browser
_gid www.leanovaacademy.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. When you close your browser
_ga_container-id www.leanovaacademy.com Used to persist session state. 2 years
Fullsession
Name of Cookie Provider Purpose Expires
FUS_COOKIE_datawww.leanovaacademy.com Cookie used by Fullsession for analytics purposes.30 minutes
  • 4.6 Targeting/Marketing cookies
    Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school)
Google AdWords
Name of Cookie Provider Purpose Expires
ads/ga-audiences www.leanovaacademy.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. When you close your browser

5. Consent and Control

(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
  • 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
  • 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
  • 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
  • 5.3.1 Google Chrome
  • 5.3.2 Microsoft Internet Explorer
  • 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
  • 5.3.4 Safari (macOS)
  • 5.3.5 Safari (iOS)
  • 5.3.6 Mozilla Firefox
  • 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)

6. Changes to this Cookie Policy

  • 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
  • 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

  • 7.1 If you would like to know more about how We use Cookies, please contact Us at contact@leanovaacademy.com.
  • 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:

8. Legal Compliance

This Cookie Policy applies to Leanova Academy Inc. ("we", "our", or "Leanova") and describes how cookies and similar technologies are used on our website https://www.leanovaacademy.com.

By accessing or using our website, you consent to the use of cookies in accordance with this policy and the applicable laws governing personal data, including:
– the General Data Protection Regulation (GDPR) (EU Regulation 2016/679),
– the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and
Law 25 in Quebec, which imposes specific requirements regarding consent, transparency, and the use of tracking technologies.

As the data controller, Leanova Academy Inc. is responsible for obtaining and managing your cookie consent. You may customize your cookie preferences via our consent banner or cookie manager. We maintain verifiable records of your consent, including timestamps and selected cookie categories, to comply with the legal obligation to demonstrate valid consent under GDPR and Law 25.

Our website may also integrate third-party services (such as LearnWorlds, Vimeo, PayPal, Google Analytics, Meta Ads, and HeyGen) that may set cookies independently of Leanova Academy. These third-party cookies are governed by the respective providers' privacy and cookie policies. Leanova Academy Inc. cannot be held liable for the collection, processing, or misuse of personal data by those third parties.

You may withdraw or modify your cookie preferences at any time via your browser settings or through our cookie settings tool. For full details about how we collect, process, and protect your personal data, please refer to our Privacy Policy.

Additional Information on Cookies and Data Processing


To ensure full transparency and comply with privacy laws applicable in Quebec (Loi 25), Canada (PIPEDA), and the European Union (GDPR), the following details supplement our Cookie Policy:


1. Types of Cookies We Use and Their Purposes

We classify cookies into the following categories, each serving a specific purpose:


Essential Cookies – Required for the website to operate and for you to navigate and use its features (e.g., secure login, shopping cart, course access). These cannot be disabled without affecting the functioning of the site.


Functional Cookies – Allow us to remember your preferences (such as language, display settings, and region) and provide enhanced functionality, such as enabling chat or video playback.


Analytics Cookies – Collect information on how visitors use our site (e.g., Google Analytics) to help us measure performance, improve navigation, and understand user behavior.


Marketing and Advertising Cookies – Used to deliver targeted advertising, measure ad campaign effectiveness, and conduct remarketing (e.g., Meta Ads, Google Ads).


2. Duration of Storage

Cookies are stored for varying periods depending on their purpose:


Session cookies – Temporary and deleted automatically when you close your browser.


Persistent cookies – Remain on your device for a defined period or until you delete them manually, ranging from 30 days to 2 years depending on the provider and category.


3. Legal Basis for Processing

In compliance with applicable laws:


Essential and functional cookies are processed based on our legitimate interest in ensuring the security, accessibility, and proper functioning of the website.


Analytics and marketing cookies are used exclusively with your explicit, informed consent, which you may withdraw at any time without affecting the lawfulness of processing prior to withdrawal.


4. International Data Transfers

Some cookies may result in the transfer of personal data outside Quebec, Canada, and the European Economic Area (EEA), particularly to service providers in the United States and other jurisdictions (e.g., Google, Meta, Vimeo, HeyGen).

When such transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legal mechanisms recognized by applicable laws, to ensure your data remains protected at a level equivalent to that required in your jurisdiction.


5. Managing and Withdrawing Consent

You may refuse or withdraw your consent to non-essential cookies at any time by:


Using the cookie banner or cookie management tool available on our website.


Adjusting your browser settings to block or delete cookies.


Please note that disabling certain cookies may limit the availability or functionality of some services, such as persistent login, saved preferences, or embedded videos.


6. User Rights

Depending on your jurisdiction, you may have additional rights under the Loi 25, PIPEDA, or GDPR, including:


The right to access and obtain a copy of your personal data processed through cookies.


The right to request correction or deletion of such data.


The right to object to certain processing activities or request restriction of processing.


The right to data portability, where applicable.


7. Updates to This Policy

This Cookie Policy is reviewed regularly to reflect changes in technology, applicable legal requirements, and our business practices. The latest update was on 27 August 2025.